Questions customers ask before booking

  • What does the roof survey include?
    Visual inspection, evidence capture, zone observations, ratings, and reviewed report delivery.
  • Do I need to create an account?
    No. The MVP uses secure emailed links for booking lookup and report access.
  • How quickly will I receive the report?
    Typical reviewed turnaround is within 24 hours of completed inspection.
  • Can I upload my own photos when booking?
    Epic 2 will cover the full booking flow, but the public site already routes customers to that entrypoint.
  • How is AI used?
    AI helps draft the report later in the workflow, but nothing is sent until a human reviewer approves it.
  • Do you cover my area?
    Service-area eligibility is checked before the appointment selection step.
Next step

Use FAQ answers to reduce booking hesitation.